Privacy Policy

1. Introduction

At Task Helper, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. By using our services, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone number, WhatsApp)
• Billing and payment information
• Project details and requirements
• Communication history (emails, messages, calls)

Technical Information

• IP address and browser type
• Device information
• Website usage data (pages visited, time spent)

3. How We Use Your Information

We use your information to:

• Provide and deliver our services
• Communicate with you about your projects
• Process payments and invoices
• Improve our services and customer experience
• Respond to your inquiries and support requests
• Send important updates about your projects
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: Trusted third parties who assist in operating our business (payment processors, hosting services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Secure servers and encrypted communications
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Confidentiality agreements with all team members

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain client records for up to 3 years after the last interaction, after which they are securely deleted.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another provider
• Objection: Object to certain types of processing

To exercise these rights, please contact us at pppmanyega@gmail.com.

8. Confidentiality of Client Work

We take client confidentiality seriously:

• Your project details are never shared with third parties
• We do not discuss client work publicly without permission
• Portfolio samples are shared only with identifying information removed
• All team members sign confidentiality agreements

9. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers. We take steps to ensure adequate protection for your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: pppmanyega@gmail.com
• WhatsApp: ++254790387706
• Response time: Within 48 hours